Global, the Media & Entertainment group, today announced the appointment of Alex Duncan as its new Chief Technology Officer from 1st September 2025.
Alex is joining Global from the British Heart Foundation, where she has worked as Chief Technology Officer since 2022, leading a team of more than 350 with a major focus on how AI can enhance the charity’s impact and mission. Prior to joining the British Heart Foundation she was CTO of Ambassador Theatre Group and previously Director of IT at international shopping channel, QVC. Alex was also Head of Online Development for lastminute.com, having started her career there as a software engineer.
Alex will join Global this September, becoming a member of the company’s board and reporting directly to Group CEO, Simon Pitts. Alex will oversee Global’s 200-strong technology team, spanning broadcast engineering, commercial and ad tech, cyber security, data infrastructure and analytics and enterprise systems.
“I’m delighted to welcome Alex Duncan as Global’s new Chief Technology Officer. This is a critical role at Global, where technology, innovation and building brilliant products is very much in our DNA.
Alex brings over two decades of deep technical expertise, leadership and a real passion for media.
She has led large-scale, transformative projects with great success and knows how to build exciting products, while her recent successful delivery of a significant organisation-wide transformation at the British Heart Foundation has demonstrated both leadership and vision.
She’s also no stranger to audio, having launched the UK arm of streaming station PulseRadio 25 years ago. We’re very excited to have Alex on board.”
Simon Pitts, Group CEO at Global“I’m thrilled to be joining Global at such an exciting time – the company has incredible ambition and technology has driven exciting innovation in both audio and outdoor media.
This opportunity is a perfect convergence of my early love for radio and my passion for using technology to drive meaningful change. I’m really looking forward to working with the brilliant teams at Global when I join them later this year.”
Alex Duncan, upcoming CTO at Global
