This accessibility statement applies to www.global.com (the “Website”).
At Global, we are committed to providing a website that is accessible to as many people as possible, including people with disabilities, and have inserted the following accessibility features that enable visitors to:
- zoom in up to 300% without the text spilling off the screen; and
- navigate most of the website using just a keyboard.
We’ve also made the website text as simple as possible to understand.
We recommend visiting AbilityNet which offers step-by-step advice to individual adjustments you can make to your computer, laptop, tablet or smart phone to make it easier to use.
Improvements to the accessibility of global.com
We know some parts of our Website are not yet fully accessible. These include:
- most older PDF documents are not fully accessible to screen reader software;
- live video streams do not have captions;
- some of our online forms are difficult to navigate using just a keyboard; and
- it’s not always easy to view content when changing the device orientation from horizontal to vertical.
We are regularly reviewing and taking steps to improve the accessibility of our Website and will soon be implementing adequate colour contrast which can be activated using the accessibility mode. The review of accessibility also extends to other digital platforms owned by Global.
Feedback and contact information
If you require information on the Website in a different format for example, PDF, large print, easy read, audio recording or braille, please do not hesitate to contact us on the below details:
https://global.com/contact/
Email: customer.support@global.com
Telephone: 0333 200 2000
Address:
FAO Customer Support
Global
Landseer House
19 Charing Cross Road
London
WC2H 0ES
Reporting accessibility problems with global.com
We are always looking for ways to improve the accessibility of the Website. If you come across any problems that are not listed on this page or would like to make a suggestion based on your user experience, please contact us using the contact details above.
Preparation of this accessibility statement
This statement was prepared on 21st June 2021.
This Website was last tested in February 2021. The test was carried out by The Web Kitchen.
The website, www.global.com, is operated by Global Media Group Services Limited (Company Number 03296557).